IT Support Specialist (tier One) Positions

IT support is a general term used for a range of services provided to users of computer hardware and software products. In simple terms, IT support refers to services which organizations offer to customers regarding technical problems with their products or services, instead of offering support, provision or modification of the product. It is also known as computer support, PC support, network support and other similar terms. In addition, IT support can also refer to troubleshooting technologies which are often included in some IT