May 10, 2022
The IT Support profession requires a wide range of skills, from in-depth knowledge of computer systems to the ability to work with remote desktop applications and help desk software. These individuals must have excellent problem-solving skills and attention to detail. IT support specialists also need to be able to effectively communicate with customers and staff members, and be confident in their technical abilities. IT support specialists are often responsible for delivering one-on-one training to managers and executives, ensuring that everyone has the latest and greatest technology available.